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D. Keith Robinson has posted a blog entry on the spontaneous user research he has conducted on the policy and procedure information published for a hospital. To quote: “One of the largest and most diverse...
Altas Venture has publicised the results of a recent survey comparing the internet and internet as sources of information for staff. To quote: Despite heavy investment in Intranets by companies, the public Internet remains the...
4 miljoen Nederlandse gebruikers en 22 miljoen gesprekken per dag is het communicatiesysteem MSN Messenger op internet een fenomeen. Het draait bij de gebruikers – vooral jongeren – om de ‘interactieve kick.’ Het is niet...
The first of two CM Briefings explores how intranet teams should considering taking on a leadership and coaching role. To quote: This ‘big stick’ approach hasn’t worked in most cases. Instead, the intranet team often...
